Many of you will have met James, or at least spoken to him on the telephone. Now you can have access to his expert advise on-line.

James is experienced in using the Soft Option Integration Tool to maximize the value in your legacy applications. He will be with you from pre-sales demonstration, right through your project specification, training and into the future helping to ensure that you get the most benefit from the investment in your existing systems and Soft Option development project.

If you can't find an answer to your query in the FAQ, Support Summaries or in James' Tips and Tricks, you can send James your problem using the online SPR.

You can also request on-site consultancy where James will visit your site and help you to solve specific problems, or provide more in depth training.

Remember, you are entitled to two days per annum free of charge as part of the Premier Support Service. Additional days are of course also available although they are chargeable at a daily rate.